For instance, concerned that its TURN servers and video bridges were being used simultaneously in certain sessions-an inefficient use of bandwidth-the group used Amplitude’s Frequency and Cohort analyses to investigate server usage. It’s great!”Īmplitude has also helped Emil’s team rethink its engineering priorities.
“Just knowing that gives you so much piece of mind. “All of a sudden, when we need information, it’s there and waiting for us in Amplitude,” Emil said. The difference means the company doesn’t have to worry about crashing servers and service interruptions, which is especially critical now that so many, including thousands of teachers and students, are relying on Jitsi to stay in touch. Using Amplitude, it takes about 30 seconds. Without Amplitude, Emil said, Jitsi could track that information down, but it would mean spending as many as eight days digging through server logs. Larger calls mean deploying more Jitsi Videobridge.” As Emil explained: “more one-on-one calls mean deploying more TURN servers. On an even more granular level, Jitsi uses Amplitude’s precision tracking, enriched data, and Sessions chart to measure session duration and size, information it could not capture otherwise, allowing the company to scale its product effectively. In addition, Amplitude’s Segmentation chart reveals important KPIs, such as the number of meetings per user, which helps Jitsi know when to scale its systems up or down, metrics the company cannot reliably surface through its APM platform. Emil noted that Jitsi’s engineering team is relying on Amplitude’s enriched user data to determine where to locate its data centers, a decision-making process where Jitsi’s SaaS monitoring platforms would have come up short.
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